Order support

Helpful order information for clinic procurement.

MedSupply is building a clear procurement experience for repeat clinic purchases. This page explains the current self-service path; richer support tools will be introduced as they are ready.

Before you order

Review the current catalogue, pricing and product details before adding items to your cart.

After checkout

Keep your order confirmation and order history available for delivery and reconciliation references.

Documentation

Use the documents provided in your order flow for your clinic's purchase records and GST reconciliation.

Need general answers before placing an order?

Our current FAQ is the best place to review common catalogue, delivery and policy questions.

Read the FAQ